E-Commerce Sales Administrator (Shopee & TikTok)

Join CIP Group as an E-Commerce Sales Administrator and take the lead in driving our online sales growth across Shopee and TikTok platforms. Based in the vibrant digital hub of Canggu, Bali, you'll manage marketplace operations, optimize product listings, and enhance customer engagement to boost our digital presence.

At CIP Group, we're a dynamic team of innovators and problem-solvers dedicated to leveraging cutting-edge technology to transform industries. Our mission is to deliver exceptional value to our clients through strategic digital solutions. In this role, you'll work closely with our sales team to ensure seamless operations and maximize revenue potential on Shopee and TikTok.

As an E-Commerce Sales Administrator, you'll be responsible for a wide range of tasks, from managing inventory and order processing to analyzing sales data and implementing marketing strategies. You'll use tools like Shopee Seller Center, TikTok Shop, and Google Analytics to streamline operations and drive growth. This is an exciting opportunity to join a forward-thinking company and make a significant impact on our digital sales strategy.

📋 Tanggung Jawab Pekerjaan

• Manage marketplace listings and inventory across Shopee and TikTok platforms.
• Process and fulfill orders, ensuring timely delivery and customer satisfaction.
• Monitor sales performance and analyze data to identify trends and opportunities.
• Optimize product listings with relevant keywords and high-quality images to improve visibility.
• Collaborate with the marketing team to implement promotional campaigns and enhance customer engagement.
• Provide regular reports and insights to the sales team to support decision-making.
• Stay updated with the latest trends and best practices in e-commerce to continuously improve operations.
• Assist in troubleshooting and resolving customer issues to maintain a positive brand image.

🎓 Kualifikasi & Syarat

• Minimum of 2 years of experience in e-commerce sales administration or a related field.
• Proficient in using Shopee Seller Center and TikTok Shop for managing marketplace operations.
• Familiarity with Google Analytics or other analytics tools for data analysis.
• Strong organizational and multitasking skills to handle multiple responsibilities effectively.
• Excellent communication and interpersonal skills to collaborate with cross-functional teams.
• Attention to detail and a proactive approach to problem-solving.
• Bachelor's degree in Business Administration, Marketing, or a related field.
• Certification in e-commerce or digital marketing is a plus.

🛠️ Keahlian

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